Exceptional service, expert advice, complimentary financial default insurance and prices cheaper than if you booked direct. At Waterfront Self Catering, we pride ourselves on providing exceptionally personal service. Still not convinced?
At Waterfront Self Catering, we guarantee that you will pay less with us than you will if you book your itinerary direct. Based on our volume of business, we are able to contract some of the best available rates across both East and Southern Africa
As one of Africa's leading operators, Waterfront Self Catering invests heavily in our supplier relationships. Based on our volume of business, we are able to contract some of the best available rates across both East and Southern Africa. As a web-based tour operator, providing a bespoke tailor-made service dealing directly with you the client, we are not required to share our commissions with other agents or operators, and as such, we can always offer the most competitive price structure. The rates for our itineraries are generally 5-15% cheaper than if you were to book your itinerary direct or book through other agents.
We know that price is only one factor to consider when booking your African holiday. We don't compromise on quality and will only recommend lodges and suppliers we believe in and have experienced for ourselves. We are so confident that we offer great value that we will match the price if you find the same holiday for less, that's our Price Guarantee.
An experienced professional who can give you first-hand information and advice will arrange your travel plans. The Sea Point Self Catering consultants have collectively travelled to all the destinations offered on this site and are passionate about creating your ideal African experience.
We pride ourselves on responding to your enquiry within 24 hours.
Some important things to understand about our pricing structure:
Prices on the Waterfront Self Catering website are updated on a regular basis. However, to maintain consistency the prices quoted on the site are rack rates and prices do differ according to the season of travel, room category, and special offers.
A rack rate is the rate a hotel would offer you if you approached them directly.
Waterfront Self Catering will be able to secure you the best available rate.
Waterfront Self Catering does not raise a card surcharge should you wish to pay via credit card.
We aim to give you a comprehensive quotation covering all expenses that you might incur on your trip so that there are no surprises and no hidden costs.
Clients often ask why we are unable to itemise our services. The reason is that we are bound by our rate contracts that prevent us from disclosing individual rates.
In order to pass on itinerary discounts to our clients, we are not permitted to disclose an individual rate, nor are we permitted to sell a stand-alone product below the public rate.
By quoting you a package rate, we are able to offer a rate for your itinerary that is far better than any you would get if you booked your itinerary direct.
The expert destination and product knowledge provided by our personal travel planners is therefore a value added service that is not charged for. As a result, our business model is different to other operators that add a service fee to the accommodation rate. By contracting and selling direct, we are able to pass on routine discounts. That is why we offer a price guarantee without any compromise on the service and advice that you will receive.